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Ministerial Decision

Telecommunications Regulatory Authority: Decision 108/2022 Issuing the Regulation of Telecommunication Services Quality

2022/108 108/2022

Arabic

Based on the Telecommunications Law promulgated by Royal Decree 30/2002,

the Executive Regulation of the Telecommunications Law issued by Decision 144/2008,

the Regulation on the Service Quality Requirements That the Licensee Shall Provide issued by Decision 28/2016,

and the approval of the Board of Directors of the Telecommunications Regulatory Authority,

and in pursuance of public interest,

it is hereby decided

Article I

The provisions of the attached regulation shall apply in regard to the quality of telecommunications services.

Article II

The aforementioned Regulation on the Service Quality Requirements That the Licensee Shall Provide is hereby repealed, as well as all that is contrary to the attached regulation or in conflict with its provisions.

Article III

This decision shall be published in the Official Gazette, and comes into force on the day following the date of its publication.

Issued on: 20 Dhu Al-Hijja 1443
Corresponding to: 19 July 2022

Engineer Salim bin Nasser Al-Aufi
Chairman of the Board of Directors of the Telecommunications Regulatory Authority

Published in Official Gazette 1452 issued on 1 August 2022.


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